Shared and accessible mobility

At Cooltra, we want to provide solutions for everyone. That’s why we created Cooltra Accessible – an affordable way to use our self-service scooters in Paris.

In Paris, people on income support and/or social pricing from Île-de-France Mobilité (IDFM) are also eligible for our Cooltra Accessible programme and can benefit from a reduction on the trip prices.

Members of Cooltra Accessible benefit from the following rate:

Cooltra Accessible
per minute (nearly 70% discount)

Confirming your eligibility is simple. Click the button below to send us your information quickly and securely. Our customer service team will contact you within 72 hours to tell you the steps to follow.

Here is the information that you will need to send us:

Your full name
Your phone number (this must match the phone number used for your Cooltra account)
A valid official identity document
Official certificate of eligibility for IDFM social pricing or income support (RSA, unemployment benefit, ASS, AER-R, ATA, ADA, AAH, ASI, AV, ASV, ASPA), issued by the relevant organisation

If you have any questions, you can email us at

Location à la minute / l’heure pour les particuliers
FAQ Modalités et conditions