The most flexible subscription of scooters and e-bikes delivery in Europe
Subscribe for the months you need and cancel anytime.
SubscribeBenefits of our subscription
- High-end, all-inclusive vehicles
- Flexible subscription with no initial investment
- Over 15 years of experience in two-wheel vehicles
- Ride without risks and worries
How does it work?
- 1Choose your favorite vehicle, coverage and accessories
- 2Select the most convenient pick-up day and time
- 3Pick up your vehicle and start traveling!
- 4Contact us whenever you need
Our vehicles by city
- 125cc
- Urban use
- Battery range:Up to 70kms
- Power:~3.4kW
- Maximum speed:70 km/h
- 125cc
- Road use
- Battery range:Up to 90 km
- Power:~6.4kW
- Maximum speed:90 km/h
Niu MQi GT
Super Soco CPX
Where are we?
- MadridC/ DEL VIZCONDE DE MATAMALA, 15 BAJO, 28028, Spain
- MilanVIA PRIVATA OSLAVIA 17, 20124, Italy
- RomeVIA DEI MONTI TIBURTINI 507 / 509, 00157, Italy
- TurinVIA SAN SECONDO, 31 / F, 10128, Italy
Have questions about our subscription?
What does the subscription to a Cooltra scooter or e-bike include?
- e-bike: The subscription to a Cooltra e-bike includes an electric bicycle, a battery with charger, a chain lock, a phone holder, and a ring lock with a numbered key.
You can add paid extras such as an additional battery, an extra charger, and a brake lock with alarm.
The subscription covers regular and extraordinary maintenance of the bicycle. - Scooter: The subscription to a Cooltra scooter includes an electric scooter, two batteries with charger, a 90L top case (for the Super Soco CPX), third-party insurance, maintenance, roadside assistance, and a replacement vehicle in case of breakdown.
You can customize your experience with paid extras such as extra insurance, an additional battery, an extra charger, and a phone holder.
How long does the subscription last? Is there a minimum commitment?
The subscription has a minimum duration of one month, depending on the chosen contract.
Additionally, according to current regulations, you have a 14-day period from delivery to exercise your right of withdrawal.
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time. However, in case of early cancellation, a penalty of 50% of the amount corresponding to the remaining contract period will apply.
If the vehicle is not returned at the end of the contract, the subscription will automatically renew at the same price of the contracted plan.
What should I do if my scooter or e-bike breaks down or has a technical problem?
If your scooter or e-bike breaks down or has a technical problem, you can request a repair appointment through this online form.
For scooters, you are entitled to a replacement vehicle in case of breakdown.
How do I return the scooter or e-bike when my subscription ends?
When you want to end your subscription, simply complete this online form to request cancellation and schedule a return appointment for the vehicle and its accessories.
What happens if I have an accident or my vehicle is stolen?
1. In case of an accident, the most important thing is to make sure everyone is okay. If necessary, call emergency services and immediately contact Cooltra through customer service. You will need to fill out an accident report and provide as much information as possible (photos, location, witnesses).
2. If your motorcycle or e-bike is stolen, report the theft to the police as soon as possible and contact Cooltra to inform them and follow the necessary steps.
The insurance included in the subscription covers damages according to the contracted conditions. We recommend reviewing the policy to know the details about coverage and deductibles.