Cooltra Rental Conditions

To rent a motorcycle with Cooltra, you must have a valid driver’s license for the vehicle you wish to rent and comply with the country’s regulations. We also remind you that it is mandatory to carry physical documents with you when driving. The minimum requirements for our rental locations in Spain, Italy, France, and Portugal are listed in the following table:

*Note: If your driver’s license is not from a country within the European Economic Union or does not have an agreement with Spain (or other countries where Cooltra is present), you must present your international license. Valid licenses are governed by the law of the country where you drive, not the country of origin.

 

Apart from this, you only need to leave us a security deposit*:

• €100 for our bikes.
• €200 for our Standard model motorcycle.
• €350 for our Plus model motorcycle.
• €750 for our Premium model motorcycle.
• €1,500 for our Super Premium model motorcycle.

The deposit can only be paid by credit/debit card and will be returned at the end of your rental period. It may take a few days for the customer’s bank or country to receive the deposit. If you don’t want to pay a security deposit, you can purchase our additional coverages (Excellence for Short Term and Gold for Subscription) to avoid any worries.

 

*For Riders you will NOT be required to deposit a security deposit.

 

All our motorcycles include a helmet and a comprehensive insurance policy with a deductible of €600 to €4,000 (depending on the motorcycle model chosen). We also offer a wide range of extras that you can choose at the time of booking.

 

Our cancellation policy for Short Term rentals is as follows:

• If the reservation includes any of the extra coverages (Excellence or Supreme), cancellation may be processed with 24 hours’ notice prior to the start of the rental.
• Cancellations are not permitted if one of the extra coverages is not purchased, and no refund will be given.
• Cooltra is not responsible for weather conditions.

Our cancellation policy for Subscription (Long-Term) rentals is as follows:

• A full refund can be requested within 7 days of the reservation being made.

 

GENERAL RENTAL CONDITIONS – LEASE AGREEMENT

Below, you can download the General Rental Conditions (unified for Short-Term and Subscription) in PDF format, along with their penalty/damage schedules:

 

SPAIN

• CONDICIONES GENERALES DE ALQUILER – ESPAÑA (pdf)
• GENERAL RENTAL CONDITIONS – SPAIN (pdf)

ITALY

• CONDIZIONI GENERALI DI NOLEGGIO – ITALIA (pdf)
• CONDIZIONI GENERALI DI NOLEGGIO – Cooltra Partner Sorrento e Castellammare (pdf)
• CONDIZIONI GENERALI DI NOLEGGIO – Cooltra Partner Napoli (pdf)
• CONDIZIONI GENERALI DI NOLEGGIO – Cooltra Partner Vieste (pdf)
• CONDIZIONI GENERALI DI NOLEGGIO – Cooltra Partner Salerno (pdf)
• CONDIZIONI GENERALI DI NOLEGGIO – Cooltra Partner Alghero (pdf)
• GENERAL RENTAL CONDITIONS – ITALY (pdf)

FRANCE

• CONDITIONS GÉNÉRALES DE LOCATION – FRANCE (pdf)
• GENERAL RENTAL CONDITIONS – FRANCE (pdf)