{"id":32815,"date":"2021-03-25T09:25:57","date_gmt":"2021-03-25T08:25:57","guid":{"rendered":"https:\/\/bruce.cooltra.com\/sobre-cooltra\/"},"modified":"2021-03-26T10:21:33","modified_gmt":"2021-03-26T09:21:33","slug":"sobre-cooltra","status":"publish","type":"page","link":"https:\/\/cooltra.com\/pt\/sobre-a-cooltra\/","title":{"rendered":"Sobre a Cooltra"},"content":{"rendered":"\t\t<div class=\"faq-accordion \" id=\"faq-accordion-1\" data-accordion-group data-conf=\"{&quot;single_open&quot;:&quot;true&quot;,&quot;transition_speed&quot;:300}\">\n\t\t\t\t\t\t\t<div data-accordion class=\"faq-main\">\n\t\t\t\t\t<div data-control class=\"faq-title\">\n\t\t\t\t\t\t<h4>Porque raz\u00e3o vejo um ve\u00edculo na rua mas ele n\u00e3o aparece dispon\u00edvel na app?<\/h4>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div data-content>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-content\"><p><span style=\"font-weight: 400;\">Pode ser por tr\u00eas motivos:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">1)<\/span><b> J\u00e1 est\u00e1 reservado: <\/b><span style=\"font-weight: 400;\">outro utilizador reservou o ve\u00edculo antes de <\/span><b>si <\/b><span style=\"font-weight: 400;\">e est\u00e1 a <\/span><span style=\"font-weight: 400;\">utilizar os<\/span><span style=\"font-weight: 400;\"> 15 minutos que damos.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">2) <\/span><b>Tem pouca bateria:<\/b><span style=\"font-weight: 400;\"> o nosso objetivo \u00e9 que chegue ao seu destino sem contratempos e, por esse motivo, n\u00e3o mostramos os ve\u00edculos com bateria fraca. A nossa equipa trabalha 24 horas por dia, 365 dias, para substitu\u00ed-las e garantir que est\u00e3o sempre carregadas.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">3) <\/span><b>Est\u00e1 em manuten\u00e7\u00e3o:<\/b><span style=\"font-weight: 400;\"> os nossos mec\u00e2nicos est\u00e3o a caminho para dar-lhe uma vista de olhos.<\/span><\/p>\n<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div data-accordion class=\"faq-main\">\n\t\t\t\t\t<div data-control class=\"faq-title\">\n\t\t\t\t\t\t<h4>O que \u00e9 a Cooltra?<\/h4>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div data-content>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-content\"><p><span style=\"font-weight: 400;\">A Cooltra \u00e9 o servi\u00e7o l\u00edder na Europa de aluguer de scooters e bicicletas el\u00e9ctricas, ao minuto, a partir de uma aplica\u00e7\u00e3o de telem\u00f3vel. Com a Cooltra, <\/span><b>usufrua<\/b> <span style=\"font-weight: 400;\">de todas as vantagens de conduzir a <\/span><span style=\"font-weight: 400;\">sua <\/span><span style=\"font-weight: 400;\">pr\u00f3pria scooter el\u00e9ctrica, mas sem <\/span><span style=\"font-weight: 400;\">se preocupar <\/span><span style=\"font-weight: 400;\">com nada.<\/span><\/p>\n<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div data-accordion class=\"faq-main\">\n\t\t\t\t\t<div data-control class=\"faq-title\">\n\t\t\t\t\t\t<h4>O que \u00e9 o Scootersharing e o bicisharing?<\/h4>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div data-content>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-content\"><p><span style=\"font-weight: 400;\">\u00c9 a melhor maneira de <\/span><b>se<\/b> <b>mover<\/b><span style=\"font-weight: 400;\"> pela cidade, ao ar livre, sem multid\u00f5es nem engarrafamentos. Consiste no uso tempor\u00e1rio e partilhado de uma scooter ou bicicleta por um curto per\u00edodo de tempo e com tudo inclu\u00eddo (seguro, manuten\u00e7\u00e3o, carregamento de baterias)<\/span><\/p>\n<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div data-accordion class=\"faq-main\">\n\t\t\t\t\t<div data-control class=\"faq-title\">\n\t\t\t\t\t\t<h4>Existe Cooltra na minha cidade?<\/h4>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div data-content>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-content\"><p><span style=\"font-weight: 400;\">Actualmente, estamos em Lisboa, Barcelona, Madrid, Val\u00eancia, Sevilla, Roma, Mil\u00e3o, Torino e Paris. Em todas as cidades, oferecemos o servi\u00e7o de scooters e, al\u00e9m disso, em Barcelona <\/span><b>encontrar\u00e1<\/b><span style=\"font-weight: 400;\"> as nossas bicicletas.<\/span><\/p>\n<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div data-accordion class=\"faq-main\">\n\t\t\t\t\t<div data-control class=\"faq-title\">\n\t\t\t\t\t\t<h4>Como funciona a Cooltra?<\/h4>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div data-content>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-content\"><p><span style=\"font-weight: 400;\">Ap\u00f3s o registo, utilizar a Cooltra \u00e9 t\u00e3o f\u00e1cil como: abrir a app, escolher uma scooter (ou bicicleta, se estiver em Barcelona), reserv\u00e1-la e conduzi-la. N\u00e3o tem de se preocupar com o carregamento da bateria, nem com o seguro, nem com a manuten\u00e7\u00e3o. Estacione sempre respeitando as regras de tr\u00e2nsito da cidade e finalize a viagem, tamb\u00e9m pelo telefone.<\/span><\/p>\n<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div data-accordion class=\"faq-main\">\n\t\t\t\t\t<div data-control class=\"faq-title\">\n\t\t\t\t\t\t<h4>Quem pode usar a Cooltra?<\/h4>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div data-content>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-content\"><p><span style=\"font-weight: 400;\">Qualquer pessoa com mais de 18 anos pode registar-se na Cooltra. Se, al\u00e9m disso, quiser conduzir as nossas scooters dever\u00e1 ter uma carta de condu\u00e7\u00e3o v\u00e1lida.<\/span><\/p>\n<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div data-accordion class=\"faq-main\">\n\t\t\t\t\t<div data-control class=\"faq-title\">\n\t\t\t\t\t\t<h4>Como me registo na Cooltra?<\/h4>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div data-content>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-content\"><p><span style=\"font-weight: 400;\">Para se registar, basta descarregar a app <\/span><span style=\"font-weight: 400;\">no <\/span><span style=\"font-weight: 400;\">Google Play ou <\/span><span style=\"font-weight: 400;\">na <\/span><span style=\"font-weight: 400;\">App Store. Solicitar-lhe-emos fotos do seu documento de identifica\u00e7\u00e3o e da carta de condu\u00e7\u00e3o (se estiver em Barcelona e quiser usar apenas as bicicletas, a carta de condu\u00e7\u00e3o n\u00e3o \u00e9 necess\u00e1ria e poder\u00e1 saltar essa etapa do registo). <\/span><\/p>\n<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div data-accordion class=\"faq-main\">\n\t\t\t\t\t<div data-control class=\"faq-title\">\n\t\t\t\t\t\t<h4>Quanto tempo leva para ativar a minha conta?<\/h4>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div data-content>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-content\"><p><span style=\"font-weight: 400;\">Uma vez finalizado o seu registo, a nossa equipa verificar\u00e1 se est\u00e1 tudo correcto e, num prazo m\u00e1ximo de 48 horas, ativar\u00e1 a sua conta.<\/span><\/p>\n<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div data-accordion class=\"faq-main\">\n\t\t\t\t\t<div data-control class=\"faq-title\">\n\t\t\t\t\t\t<h4>Como posso cancelar a inscri\u00e7\u00e3o?<\/h4>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div data-content>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-content\"><p><span style=\"font-weight: 400;\">Se desejar cancelar a inscri\u00e7\u00e3o no nosso servi\u00e7o, entre em contacto com o Apoio ao Cliente, enviando um email para <\/span><a href=\"mailto:ola@cooltra.com\"><span style=\"font-weight: 400;\">ola@cooltra.com<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":20,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.10 - 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